Terms & Conditions

Welcome to Insight CRM. These Terms & Conditions govern your access to and use of the Insight CRM platform, website, applications, and related services. By accessing or using our services, you agree to comply with these terms.

1. Acceptance of Terms

By registering for, accessing, or using Insight CRM, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. About Insight CRM

Insight CRM provides tools for businesses to manage leads, customers, sales activities, communications, follow-ups, campaigns, analytics, and related business processes through a centralized platform.

3. Account Registration

To use certain features, you may need to create an account.

You are responsible for:

• Providing accurate and up-to-date information.
• Maintaining the confidentiality of your login credentials.
• All activities performed through your account.
• Informing us promptly of any unauthorized access.

4. Use of the Platform

You agree to use Insight CRM only for lawful business purposes.

You must not:

• Use the platform for illegal or unauthorized activities.
• Attempt to gain unauthorized access to the system.
• Interfere with the security or operation of the platform.
• Upload malicious code, viruses, or harmful content.
• Misuse customer or third-party information.
• Use the platform in a way that violates applicable laws or regulations.

5. Customer Data

You retain ownership of the business and customer data you upload or manage through Insight CRM.

You are responsible for ensuring that you have the necessary rights, permissions, and lawful basis to collect, store, and process such information.

Insight CRM may process your data only as necessary to provide, maintain, secure, and improve the services, subject to our applicable privacy terms.

6. Subscription & Payments

Certain Insight CRM features may require a paid subscription.

• Subscription fees are based on the selected plan.
• Payments must be made according to the applicable billing terms.
• Plans and pricing may change with appropriate notice.
• Failure to complete payment may result in suspension or limitation of services.
• Any applicable taxes or charges are the customer's responsibility.

7. Free Trials

Where a free trial is offered, access will be available only for the specified trial period.

At the end of the trial, continued access may require a paid subscription. Trial terms, features, and eligibility may vary.

8. Integrations & Third-Party Services

Insight CRM may integrate with third-party services such as communication platforms, advertising platforms, email services, and other business tools.

Your use of third-party services is also subject to their respective terms and policies. Insight CRM is not responsible for changes, outages, or limitations caused by third-party platforms.

9. Intellectual Property

All Insight CRM software, branding, designs, interfaces, content, features, and related intellectual property are owned by or licensed to Insight Tech and are protected by applicable intellectual property laws.

You may not copy, modify, reproduce, distribute, reverse engineer, or commercially exploit any part of the platform without prior written permission.

10. Service Availability

We aim to provide reliable and continuous access to Insight CRM. However, the service may occasionally be unavailable due to:

• Scheduled maintenance
• Technical issues
• Security updates
• Network problems
• Third-party service interruptions
• Events beyond our reasonable control

We do not guarantee uninterrupted or error-free service at all times.

11. Data Security

We take reasonable measures to protect information stored within Insight CRM. However, no online platform can guarantee complete security.

Users are responsible for maintaining secure passwords and following appropriate security practices.

12. Account Suspension or Termination

We may suspend or terminate an account if:

• These Terms & Conditions are violated.
• The platform is used for unlawful activities.
• There is a security or abuse concern.
• Required payments remain unpaid.
• Continued access creates a risk to the platform or other users.

You may also discontinue your use of the service according to the applicable subscription terms.

13. Limitation of Liability

Insight CRM shall not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use the platform, to the extent permitted by applicable law.

Users are responsible for maintaining appropriate backups and ensuring that their use of the platform meets their business and legal requirements.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, technology, or legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise required by applicable law.

16. Contact Us

If you have questions about these Terms & Conditions or Insight CRM, please contact us:

Insight Tech
Email: [Your Email Address]
Phone: [Your Phone Number]
Website: [Your Website]